Verizon Router Yellow Light: How to Fix

The yellow light in the Verizon router is a crucial indicator that the device isn’t working well. The good part is you can resolve this issue by yourself. Keep reading the guide to explore more about Verizon router yellow light and how to fix this error.

Causes of Verizon Router Yellow Light

When your Verizon router shows a yellow light, it needs proper care. Now, the reason can be different. Let’s find out the common causes of this error:

Connection Issue: In most cases, a yellow light on the Verizon router indicates a connection issue. It can be a damaged ethernet cable or a problem with the internet provider.

Security Alarm: Sometimes, the router shows a yellow light due to security concerns like unauthorized access to the network. Go to the router’s interface and check security settings to prevent potential damage.

Hardware Issue: Verizon’s router can show a yellow signal when it has a hardware issue, such as overheating. Contact the technical team to fix this problem.

Firmware Update: The yellow light can be visible when the router is updating its firmware. The light can turn yellow when the update is going on. Once finished, it will go back to normal.

How to Fix The Yellow Light on Verizon Router

No matter what is the reason behind the Verizon router yellow light, some excellent methods can resolve this issue. First, identify what’s the reason behind the yellow light and implement a method to get the result.

Method 1: Restart the Verizon Router and ONT

Initially, restarting the Verizon Router is the easiest way to solve the issue. Let’s follow these steps to restart the Verizon Router and ONT:

Step 1: First, turn off Verizon’s router power. Also, disconnect the backup battery if you have one.

Step 2: Next, disconnect the ONT from the AC power. If you have an ONT battery, disconnect it as well.

Step 3: Wait for 2-3 minutes before reconnecting the ONT battery and the ONT to AC power.

Step 4: Wait for some time as the ONT stabilizes, and restart the Verizon router. Check if the yellow light issue is solved.

Method 2: Check the Connection Status

Sometimes, the Verizon router’s yellow light issue can occur due to a connection error. If the network isn’t working, it can affect the router. You can follow these steps to resolve this issue:

Step 1: Go to ‘My Verizon’ site and sign up for online account management.

Step 2: Check for any pop-up service alert on the top of the screen.

Step 3: Next, open the chat section and type ‘network outage’.

Step 4: Then click Enter, and if there’s an outage, it will be displayed on the screen.

If there’s no issue in the Verizon connection, the yellow light indicates a hardware issue.

Method 3: Check Your Cables

If your cables are connected to incorrect ports or damaged, you can experience an internet connection issue. That’s why check all your cables:

• Check if all the wires are connected to the correct ports.
• Check if any cable is damaged.
• Check the port for any loose wires.

Method 4: Check if The Router is Overheating

If the ONT is working fine and all the cables are connected perfectly, then your router probably has an overheating issue. Even though most routers come with precautions to prevent overheating, some can still overheat for unknown reasons.

As a result, the router can stop working or provide a slow internet connection. Overheating happens when the router is blocked by vents, so check if the device has enough space. Also, check if the router is poorly placed.

Method 5: Check For Router Overloading

When you are using the router past its bandwidth limit, it can cause a poor internet connection. As a result, you will see the Verizon router yellow light. If your router has an overloading issue, follow these steps:

Step 1: First, disconnect all the devices from the Verizon router.

Step 2: Reduce the number of devices connected to the router.

Step 3: Now, restart your router and wait for some moments to check if the white light is visible.

If the problem isn’t solved, you need a router with higher bandwidth.

Method 6: Update the Firmware

If the above-mentioned methods aren’t working for the Verizon router yellow light issue, you have to update the firmware. Let’s find out what you have to do:

Step 1: Go to the router’s web page and go through the login procedure.

Step 2: Go to the System Settings section and check if there’s an update

Step 3: If you find an update, download and install it

Step 4: When it’s done, restart the router and check if the problem is solved.

Method 7: Contact Verizon Support

When nothing works, it’s better to contact the Verizon support team. They will inspect your router and find the issue. Go to the official page and contact the support team providing all the details.

Conclusion

Even though the Verizon router yellow light error can be problematic, there are different ways to resolve this issue. It’s quite easy to solve this issue by restarting the router or updating the firmware. If the router is overloading, get a new version with higher bandwidth. You can even contact Verizon’s technical team to fix the error.

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